A consumer disputes commission in Mumbai has directed National Insurance Company Ltd to pay a liquor wholesaler over 1.2 crore for stock ruined during the 2017 Mumbai floods, deeming the claim rejection 'arbitrary and unreasonable'.
A Delhi consumer commission has directed a transport service provider to refund money and pay compensation to a man whose wedding procession was delayed after a hired bus broke down.
A consumer redressal commission in Pathanamthitta, Keralam, has ordered King's Biriyani Cafe to pay Rs 96,500 to a woman who suffered a Salmonella infection after consuming food from the eatery. The woman experienced severe illness and hospitalisation, leading to the commission's ruling against the cafe's proprietor and manager.
Change of guard in some states and evolving El Nino dynamics are triggering fresh actions on raging water-sharing disputes in several states.
A consumer court in New Delhi has directed the Bank of India to refund Rs 10,000 to a woman and provide additional compensation for a failed ATM transaction that was not reversed for several months, citing deficiency in service and violation of RBI guidelines.
A Mumbai consumer court has directed Flipkart and its seller to refund over Rs 1.11 lakh to a customer who received beard growth oil instead of an Apple iPhone, and to pay an additional Rs 70,000 in compensation and litigation costs, citing "unfair trade practice" and "deficiency in service."
'I am now driving an electric vehicle. I have lost faith in petrol-run cars.'
The National Consumer Disputes Redressal Commission dismissed a flat buyer's plea for a refund from a builder facing liquidation, highlighting the challenges faced by consumers in stalled real estate projects.
Many claim disputes arise not because the insurer refuses to pay but because policyholders don't know the claim process, miss important documents or misunderstand what their policy covers.
'Dark patterns exploit human psychology, cognitive biases, urgency, confusion, or lack of attention to increase revenue for digital platforms at the expense of consumer choice and transparency.'
Google has challenged a Delhi High Court single-judge bench ruling that held it liable for trademark infringement by allowing competitors to bid on and use the 'Hindware' trademark as keywords in its Google Ads programme. Google argues that keyword bidding promotes competition and is a globally accepted norm, citing previous rulings that allowed the practice. The tech giant contends that the Trade Marks Act does not distinguish between coined and generic words for such infringements.
A consumer commission in Nagpur, Maharashtra, has penalised Axis Bank for deficiency in service, ordering a refund and compensation to a customer over a failed ATM transaction from 2018.
The State Consumer Disputes Redressal Commission has directed Bank of India to compensate a senior citizen for losses incurred due to unauthorized ATM transactions, citing deficiency in service and failure to adhere to security protocols.
The Madhya Pradesh government has ordered a CBI probe into the death of Twisha Sharma, a woman who was allegedly harassed for dowry. Her family had requested a second autopsy, which was initially rejected by a court.
Madhya Pradesh Chief Minister Mohan Yadav has announced that the state government will seek a CBI probe into the death of Twisha Sharma, a former model and actor, who was found hanging at her matrimonial residence. Her family alleges dowry harassment and fears crucial forensic evidence may be lost due to delays in securing a second autopsy and proper body preservation.
The family of Twisha Sharma, who died last week, alleges dowry harassment and seeks a CBI probe into her death. A court rejected a plea for a second autopsy, prompting the family to express concerns about the preservation of forensic evidence. Madhya Pradesh Chief Minister Mohan Yadav has assured the family that the state government will seek a CBI investigation.
A consumer redressal commission in Mumbai has said if meat-based food hurts a "strictly vegetarian" person's religious sentiments, why should the individual opt to order from a restaurant serving both veg and non-veg items.
Buyers should understand the distinction between the losses the policy covers, those that need add-ons, and those it excludes.
The Supreme Court has clarified that a decree passed only against a real estate developer cannot be enforced against its directors or promoters in their personal capacity unless the original adjudication clearly finds them liable.
Medical negligence arises when a medical professional deviates from reasonable standards of care, causing injury to the patient.
The airlines has been directed to pay a compensation of about Rs 1.4 lakh with nine per cent interest per annum from the date of travel, to former MLA and advocate Nizamudeen, the affected passenger.
Ruling that Flipkart cannot "escape liability" as "mere intermediary" in an online purchase, a consumer commission here has found the e-commerce platform and television manufacturing company Thomson guilty of deficiency in service after a defective TV was delivered to a customer.
File a written complaint with the bank's grievance redressal officer and secure an acknowledgement.
A consumer forum in Lucknow, India, has halted the construction of actress Sunny Leone's restaurant-cum-bar, citing concerns about "unauthorised activity" and potential security threats to the neighboring high court premises and the Indira Gandhi Pratishthan. The commission deemed the allotment of the society's community center to a commercial establishment as inappropriate and raised concerns about the Lucknow Development Authority's approval of the project. The matter has been listed for further hearing on February 19.
For homebuyers, the OC is not just an administrative formality but the very basis of lawful possession. Without it, the property is deemed unauthorised, exposing buyers to risks such as eviction, denial of utilities, or even demolition.
A person availing the services of a bank for 'commercial purpose' is not a consumer under the Consumer Protection Act, the Supreme Court has said. The apex court stated that to come within the ambit of the consumer, a person will have to establish that the services were availed exclusively for earning his livelihood by means of self employment. A bench of Justices L Nageswara Rao and B R Gavai said there cannot be any straitjacket formula and such a question will have to be decided in the facts of each case, depending upon the evidence placed on record.
Many buyers skip or misread critical provisions in builder-buyer agreements.
Midas Touch, a consumer protection organisation, filed a petition before the Consumer Commission seeking compensation for the retail investors of Satyam who had suffered because of the accounting fraud perpetrated by the founder of the Hyderabad-based IT company, B Ramalinga Raju, for years.
The Supreme Court on Friday said lawyers and professionals with 10 years of experience will be eligible for appointment as president and member of the state consumer commission and district forums.
A bench of Justices PS Narasimha and Pankaj Mithal said when reasonable care, expected of the medical professional, was extended or rendered to the patient unless contrary was proved, it would not be a case for actionable negligence.
Recalling or relabelling medicines already in the supply chain before September 22 will not be mandatory, the finance ministry said on Tuesday, issuing a fresh set of frequently asked questions (FAQs) to address industry concerns following the announcement of goods and services tax (GST) revisions.
With unrelenting consumerism throwing up varied schemes aimed at fleecing citizens, 2010 saw consumer courts enhancing their proactive role to protect people, often by even enlarging the ambit of consumer protection law.
Health insurance claims are often denied due to exclusions in policy terms. Buyers frequently overlook the fine print or misinterpret clauses.
The apex consumer court has ordered a foreign cargo company to pay $75,537.26 to an Indian export house for being deficient in service by not following proper procedure and wrongly releasing the goods.
Taking possession without an OC can lead to legal complications, denial of utilities such as water and electricity, hurdles in availing home loans or reselling the property, and even eviction.
'Buyers should be provided either a fixed possession date or a firm date for the start of construction.'
The National Consumer Disputes Redressal Commission (NCDRC) has dismissed a complaint filed by the family of former Chief Justice Of India J S Verma alleging he died because of medical negligence during his treatment.
You can save Rs 35,000-Rs 50,000 in lawyer's fee at a district forum and several lakhs at the National Consumer Disputes Redressal Commission.
Suppose you had bought a television set that came with a one-year warranty. It breaks down two years after purchase. You can't react emotionally and say that such an expensive set should last for at least five-six years.
